Work Environment and Grievance Rates in a Manufacturing Plant
- 1 September 1983
- journal article
- Published by SAGE Publications in Journal of Management
- Vol. 9 (2) , 145-158
- https://doi.org/10.1177/014920638300900206
Abstract
The grievance activity of work groups has received surprisingly little attention by either organizational behavior or industrial re-lations researchers. This study explores the impact of different work environments on the rate of grievance filing in a large, unionized manufacturing plant. The two aspects of the work environment exam-ined, (a) size of the primary work group and (b) type of work technology, were both significantly related to grievance rates. A batch production environment was associated with a substantially higher rate of grievance filing than were either mass or craft pro-duction. When the work technology effect was held constant, the size of the primary work group was negatively related to grievance rates.Keywords
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