Learning from Mistakes is Easier Said Than Done: Group and Organizational Influences on the Detection and Correction of Human Error
- 1 March 1996
- journal article
- research article
- Published by SAGE Publications in The Journal of Applied Behavioral Science
- Vol. 32 (1) , 5-28
- https://doi.org/10.1177/0021886396321001
Abstract
This research explores how group- and organizational-level factors affect errors in administering drugs to hospitalized patients. Findings from patient care groups in two hospitals show systematic differences not just in the frequency of errors, but also in the likelihood that errors will be detected and learned from by group members. Implications for learning in and by work teams in general are discussed.Keywords
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