Dealing with Nonrespondents in a Mail Survey of Professionals
- 1 March 1986
- journal article
- Published by SAGE Publications in Evaluation & the Health Professions
- Vol. 9 (1) , 121-128
- https://doi.org/10.1177/016327878600900109
Abstract
In an experimental study involving health and social service professionals, a second mailing of a questionnaire to initial nonrespondents in a mail survey wasfound more cost-effective as a means of increasing returns than attempts to conduct telephone interviews, although telephone contacts suggested several reasonsfor nonresponse.Keywords
This publication has 5 references indexed in Scilit:
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- Physician Response Rates to Mail and Personal Interview SurveysPublic Opinion Quarterly, 1979
- Mail Surveys and Response Rates: A Literature ReviewJournal of Marketing Research, 1975