Abstract
One of the sessions at Online Information 96, held in London in December last year, looked at the future of the librarian's profession in this age of disintermediation: a term defined by one of the speakers, Helis Miido, as the process whereby information providers bypass traditional librarians and offer their services directly to the end‐user. What new roles will change create for the information professional? Do librarians take a back seat or should they lead the information revolution into the 21st century?

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