Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies.

• 1 September 1997
• journal article
• Published by JSTOR in Administrative Science Quarterly
• Vol. 42  (3) , 584
• https://doi.org/10.2307/2393739

Abstract

Keywords

• EXCUSES
• APOLOGIES
• ACCOUNTS
• THEORY
• IMAGE RESTORATION STRATEGIES