Unobtrusive Studies and the Quality of Academic Library Reference Services

• 1 March 1989
• journal article
• Published by American Library Association in College & Research Libraries
• Vol. 50  (2) , 181-194
• https://doi.org/10.5860/crl_50_02_181

Abstract

Keywords

• UNOBTRUSIVE STUDIES
• QUALITY
• LIBRARY REFERENCE SERVICES
• ACADEMIC LIBRARY REFERENCE