Evidence-based practice: is patient satisfaction evidence?
- 26 August 1998
- journal article
- Published by RCNi in Nursing Standard
- Vol. 12 (49) , 38-42
- https://doi.org/10.7748/ns1998.08.12.49.38.c2522
Abstract
Patient satisfaction is a popular way of evaluating nursing practice, but there are doubts about its reliability and validity. This article describes a study which assessed the usefulness of one tool for measuring patient satisfaction--the Newcastle Satisfaction with Nursing Scale.Keywords
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