Care Management of Work Injuries: Results of a 1-Year Pilot Outcome Assurance Program

Abstract
A 1-year pilot study was conducted, linking the efforts of a workers’ compensation managed care organization with those of an occupational health clinic and emergency department to manage work-related injuries and associated work disability. Sustained (>90 day), injury-specific return-to-work outcomes, modified by job title, were compared with loosely managed and well-managed benchmarks. The mean return-to-work outcome, measured as lost workdays (LWDs), was 5.11 ± 21.0 LWDs for 418 workers. These results exceeded benchmarks for both loosely managed care, 14.0 ± 17.2 LWDs, P P

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