A Field Study of Causal Inferences and Consumer Reaction: The View from the Airport
- 1 March 1987
- journal article
- Published by Oxford University Press (OUP) in Journal of Consumer Research
- Vol. 13 (4) , 534-539
- https://doi.org/10.1086/209086
Abstract
A field study was conducted at an airport to examine the relationships among attributions, affects, and behavioral responses of consumers experiencinKeywords
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