Fitting Disposition Codes to Mobile Phone Surveys: Experiences from Studies in Finland, Slovenia and the Usa
- 25 January 2007
- journal article
- Published by Oxford University Press (OUP) in Journal of the Royal Statistical Society Series A: Statistics in Society
- Vol. 170 (3) , 647-670
- https://doi.org/10.1111/j.1467-985x.2006.00461.x
Abstract
Summary: Using mobile phones to conduct survey interviews has gathered momentum recently. However, using mobile telephones in surveys poses many new challenges. One important challenge involves properly classifying final case dispositions to understand response rates and non-response error and to implement responsive survey designs. Both purposes demand accurate assessments of the outcomes of individual call attempts. By looking at actual practices across three countries, we suggest how the disposition codes of the American Association for Public Opinion Research, which have been developed for telephone surveys, can be modified to fit mobile phones. Adding an international dimension to these standard definitions will improve survey methods by making systematic comparisons across different contexts possible.Keywords
This publication has 8 references indexed in Scilit:
- Responsive Design for Household Surveys: Tools for Actively Controlling Survey Errors and CostsJournal of the Royal Statistical Society Series A: Statistics in Society, 2006
- Aux abonnés absents : Liste rouge et téléphone portable dans les enquêtes en population générale sur les droguesBulletin of Sociological Methodology/Bulletin de Méthodologie Sociologique, 2005
- Differences in Response Rates Using Most Recent versus Final Dispositions in Telephone SurveysPublic Opinion Quarterly, 2003
- United States: popular, pragmatic and problematicPublished by Cambridge University Press (CUP) ,2002
- Estimating Residency Rates for Undetermined Telephone NumbersPublic Opinion Quarterly, 2002
- An alternative measure of response rate in random-digit-dialing surveys that screen for eligible subpopulationsJournal of Economic and Social Measurement, 2000
- Toward a Standard Definition of Response RatePublic Opinion Quarterly, 1977
- Report on the ASA Conference on Surveys of Human PopulationsThe American Statistician, 1974