User Satisfaction with Library Service: A Measure of Public Library Performance?

• 1 April 1983
• journal article
• Published by University of Chicago Press in The Library Quarterly
• Vol. 53  (2) , 109-133
• https://doi.org/10.1086/601359

Abstract

Keywords

• USER SATISFACTION
• LIBRARY PERFORMANCE
• PUBLIC LIBRARY
• LIBRARY SERVICE
• SATISFACTION WITH LIBRARY