Abstract
Approaches to evaluating the problems of hearing-impaired patients are discussed in the context of an open-ended problem questionnaire, handicap scales and personality measures. Some baseline data are presented for the problem questionnaire. A comparison between different handicap scales used in the English language is made. A presentation of the personality scores of a hearing-impaired population is given. The importance of using these 3 approaches together, rather than in isolation, is emphasized.

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