A note on business replies to consumer letters of praise and complaint
- 1 February 1976
- journal article
- Published by Elsevier in Journal of Business Research
- Vol. 4 (1) , 61-68
- https://doi.org/10.1016/0148-2963(76)90008-4
Abstract
No abstract availableKeywords
This publication has 1 reference indexed in Scilit:
- Consumerism. An InterpretationJournal of Marketing, 1970