Abstract
The rise of services signifies the emergence of a new mode of production, through which services, manufacturing and the relationship between the two are transformed. Firms are developing high value-added production systems, by focusing on quality rather than cost, by vertically disintegrating production to limit their exposure, by training and retraining a core group of employees and by relying on temporary workers to complete rime-delimited projects. Presenting several examples of this new mode of production, the article outlines the new firm's human resources and training policies and examines the brooder obstacles to its development.

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