The Alienated Indian Consumer and the Role of Consumer Education
- 1 April 1980
- journal article
- Published by SAGE Publications in Vikalpa: The Journal for Decision Makers
- Vol. 5 (2) , 95-106
- https://doi.org/10.1177/0256090919800203
Abstract
Even a cursory look at the Indian market place reveals that utter confusion prevails in the minds of Indian consumers. This has been confirmed by a survey of Indian housewives conducted in a large city. The consumers feel completely alienated and blame practically every one for this state of affairs. The authors believe that apart from government intervention, consumer education could go a long way in remedying the situation. The paper makes out a case for active involvement of consumers, government agencies, marketers, and educational institutions in consumer education movement.Keywords
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