Job design predictors of stress in automated offices
- 1 January 1990
- journal article
- individual differences-in-user-behaviour
- Published by Taylor & Francis in Behaviour & Information Technology
- Vol. 9 (1) , 3-16
- https://doi.org/10.1080/01449299008924221
Abstract
The effects of job control, job content, demands and career/future concerns on stress outcomes were tested in a population of video display terminal (VDT) users that were categorized as clericals, managers/supervisors and professionals. It was found that career/future concerns were consistent contributors to stress outcomes across job categories, but job control - which was hypothesized as a central stressor - did not contribute to the stress outcomes. Analyses performed within each of the three job categories demonstrated that different job elements contributed to the stress outcomes. A proposed model that denned job control as the central job element through which other job features (i.e. job content, demands and career/future concerns) produced stress outcomes was verified in only one of the four analyses for mood disturbances among professional VDT users.Keywords
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