The Merit of Using Experts or Consumers as Members of Planning Groups: A Field Experiment in Health Planning
- 1 September 1976
- journal article
- Published by Academy of Management in The Academy of Management Journal
- Vol. 19 (3) , 378-394
- https://doi.org/10.5465/255605
Abstract
A field experiment is described which compared the innovativeness and quality of solutions from health planning groups made up of health services users—“activists” or professional consumers—and experts—physicians, nurses, administrators, and therapists. The experimental findings suggest several guides for planning.Keywords
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