Insight into patient dissatisfaction with asthma treatment.
Open Access
- 12 February 2001
- journal article
- research article
- Published by American Medical Association (AMA) in Archives of internal medicine (1960)
- Vol. 161 (3) , 379-384
- https://doi.org/10.1001/archinte.161.3.379
Abstract
WITH THE prevalence of asthma on the rise1 and the annual cost associated with the disease exceeding $5.8 billion (in 1994 dollars),2 providers and payers are interested in evaluating the outcomes of asthma care.3 In the past, clinical and economic outcomes of asthma care received attention.4-8 However, evaluation of patient care across a range of medical conditions increasingly includes measures of patient satisfaction.9-18 Managed care organizations have started to incorporate patient satisfaction in their report cards to assess the performance of the plans and the quality of patient management programs.17,19-21 Added importance of patient satisfaction measures may result from the work of the National Committee for Quality Assurance and the Foundation for Accountability, since these organizations have suggested that health plans use patient satisfaction to evaluate care.22-25 In this context, the potential is large for measures of patient satisfaction or evidence of dissatisfaction to drive accountability and infer level of quality or value of health care.This publication has 18 references indexed in Scilit:
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- Patient Satisfaction and Administrative Measures as Indicators of the Quality of Mental Health CarePsychiatric Services, 1999
- General practitioners' perceptions of effective health careBMJ, 1999
- Outpatient Management Practices Associated With Reduced Risk of Pediatric Asthma Hospitalization and Emergency Department VisitsPediatrics, 1997
- A National Estimate of the Economic Costs of AsthmaAmerican Journal of Respiratory and Critical Care Medicine, 1997
- Perceived control of asthma: development and validation of a questionnaire.American Journal of Respiratory and Critical Care Medicine, 1997
- National Asthma Education and Prevention Program Working Group Report on the Cost Effectiveness of Asthma CareAmerican Journal of Respiratory and Critical Care Medicine, 1996
- Minimum Data Needed on Patient Preferences for Accurate, Efficient Medical Decision MakingMedical Care, 1995
- Removing barriers to effective self-management of asthmaPatient Education and Counseling, 1989
- The meaning and use of the area under a receiver operating characteristic (ROC) curve.Radiology, 1982