An office communications system

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Abstract
In developing a prototype of an ofice communications system, an office study was first done to specify requirements for the prototype. The study focused on the productivity of three groups of employees: principals, clerical personnel, and secretaries. With requirements set by the management of the ofice used as a framework, application requirements for end users of an ofice communications system were established. From a subset of these requirements the prototype was developed. The prototype system was designed as an experimental learning system to provide managers and professionals with an easy, fast, and direct method for handling their business communications. The prototype was set up on IBM premises for testing and evaluation. Results of this operation are included in the discussion.

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