Coordination in operations: A taxonomy

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Abstract
This paper proposes a taxonomy of coordination study in operations. Its point of departure is the assumption that coordination study in operations always involves a “system” which can be a mathematical model, a software system, a business process or a game. A system is the unit of analysis in the taxonomy. In the taxonomy, systems are first divided into three categories depending on the type of coordination ‐ coordination within operations, cross‐functional coordination and inter‐organizational coordination. Systems are further divided depending on how people in the organization behave, i.e., the perspective of organization. We propose three alternative perspectives of organization ‐ single‐person perspective, team perspective, and nexus‐of‐contract perspective of organization. Through a series of examples, we describe nine subcategories of systems.
Funding Information
  • Stanford Integrated Manufacturing Association
  • Finmeccanica Faculty Scholarship at Stanford University

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