Abstract
The BLEND experimental programme on electronic communication and ‘electronic journals’ is based on the computer teleconferencing software suite NOTEPAD. Although this allowed several levels of communication, it was found necessary to enhance the facilities to aid users in their tasks, authors in editing and sending manuscripts to the host computer, to aid readers in skipping round a journal paper and to make the interaction more simple and consistent. This paper describes the process, rationale and extent of these enhancements. Although the changes made are modest (by the standards feasible in computer systems designs), they have made a considerable difference to the ease of use and amount of use.

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