Consumer-Directed Health Insurance Products: Local-Market Perspectives
- 1 May 2006
- journal article
- Published by Health Affairs (Project Hope) in Health Affairs
- Vol. 25 (3) , 766-773
- https://doi.org/10.1377/hlthaff.25.3.766
Abstract
During the past few years, health plans have focused product development on consumer-driven health plans. This paper examines how these products are faring in twelve Community Tracking Study (CTS) communities. Although there has been a proliferation in the number and variety of consumer-directed plan options available, employers have taken a cautious approach. Given the increased financial stake and decision-making responsibility consumers hold when enrolled in these plans, respondents expressed frustration that the availability of information support has lagged behind the demands placed on consumers.Keywords
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