Measuring environmental success
- 1 June 1992
- journal article
- Published by Wiley in Environmental Quality Management
- Vol. 1 (4) , 315-327
- https://doi.org/10.1002/tqem.3310010402
Abstract
Process improvement, environmental results, and customer satisfaction all can—and need to—be measured in order to achieve total quality environmental management. This article details why and how to take such measures, with examples of leading company practices.Keywords
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