Human error and information systems failure: the case of the London ambulance service computer-aided despatch system project
- 1 June 1999
- journal article
- Published by Oxford University Press (OUP) in Interacting with Computers
- Vol. 11 (6) , 699-720
- https://doi.org/10.1016/s0953-5438(98)00050-2
Abstract
Human error and systems failure have been two constructs that have become linked in many contexts. In this paper we particularly focus on the issue oKeywords
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