A Framework for Supporting Metacognitive Aspects of Online Inquiry Through Software-Based Scaffolding

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Abstract
Major educational policy groups call on learners to engage in inquiry-based activities. With a growing amount of information now available online, there is an increased focus on online inquiry where learners ask research questions; search digital libraries and other information sources; and read, assess, and synthesize that information. Metacognitive skills are important for engaging in complex practices like online inquiry, but those skills are weak in novice learners. In this article, we propose a framework that describes the types of metacognitive problems that learners exhibit during online inquiry and the ways that software can serve a scaffolding function to address those problems and support learners through those metacognitive issues. Specifically, we consider how three categories of metacognition relate to online inquiry—task understanding and planning, monitoring and regulation, and reflection—and the issues learners face within each. Our framework describes different types of scaffolding featur...

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