Quality improvement in the developing world
Open Access
- 1 December 2002
- journal article
- research article
- Published by Oxford University Press (OUP) in International Journal for Quality in Health Care
- Vol. 14 (6) , 439-440
- https://doi.org/10.1093/intqhc/14.6.439
Abstract
A Quality Improvement (QI) team in a small clinic assessed children’s compliance with a standard treatment plan for a common infectious disease. Compliance was poor. Studying why, the staff discovered that the bad taste of the medicine was a principal problem. Working with mothers, the QI team identified popular foods that could be used to conceal the taste, and they placed in the waiting area a poster showing how to use the foods to do it. In the next test cycle, compliance with the treatment protocol had risen from 48% to 70%.Keywords
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