Contextual design: an emergent view of system design

1 January 1990

proceedings article
Published by Association for Computing Machinery (ACM)

p. 329-336
https://doi.org/10.1145/97243.97304

Abstract

We offer an introduction to contextual design as an emergent method for building effective systems. Contextual design addresses a number of the inadequacies in previous methods by emphasizing: interview methods conducted in the context of the user's work, codesigning with the user, building an understanding of work in context, and summarizing conclusions through out the research. We contrast this design method to usability engineering and artifact examination.

Keywords

CONTEXTUAL DESIGN
EMERGENT METHOD
ARTIFACT EXAMINATION
PREVIOUS METHOD
SYSTEM DESIGN
EFFECTIVE SYSTEM
INTERVIEW METHOD
USABILITY ENGINEERING
DESIGN METHOD
EMERGENT VIEW
DESIGN METHODOLOGY

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