Abstract
This paper describes a new method for knowledge elicitation that may contribute to effective expertise transfer from human experts to knowledge-based systems. The method was applied to knowledge transfer in an aerospace design context. Knowledge was transferred directly from an expert designer to both expert and novice “receivers” of information. Transfer occurred in a natural way, without intervention from a knowledge engineer. To evaluate the process, the information receivers were required to recall the transmitted knowledge after a seven week delay. Results suggest that this method can be effective for expertise transfer and can indicate desirable characteristics for knowledge-based systems which aim to be adaptable to users’ differing levels of competence.

This publication has 3 references indexed in Scilit: