Abstract
Abstract  Corporations around the world are re‐thinking their learning and training approaches in response to the enormous pressures they face because of rapid technological change, increased competition and global complexity. They are coming to understand that the knowledge held within the organization, individually and collectively, is perhaps their most important competitive asset. They are seeking new ways of formalizing and transacting knowledge — becoming learning organizations. New forms of user‐centred, open learning environments are being tried, and new relationships with the learning industry are being sought. This paper attempts to present a view from industry and suggests a framework to guide corporate knowledge planning.

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