Effect of Interface Design on Usability of Message Handling Systems
- 1 October 1982
- journal article
- Published by SAGE Publications in Proceedings of the Human Factors Society Annual Meeting
- Vol. 26 (1) , 69-73
- https://doi.org/10.1177/154193128202600117
Abstract
Computer-based office support systems are designed to be used by people who view these systems as tools to accomplish tasks. For such users, the usefulness of a function is related to how well the interface to that function is designed. A comparison of two computer-based message systems shows that the amount of use received by a function supporting a secondary task is related to how easy that function is to use. It may be necessary to forego some system-wide power to provide user aids that improve usability of secondary functions.Keywords
This publication has 2 references indexed in Scilit:
- A Task-Tool Analysis of Manager-Computer InteractionPublished by Springer Nature ,1981
- A User-Oriented Evaluation of Computer-Aided Message HandlingProceedings of the Human Factors Society Annual Meeting, 1980