Measuring and Interpreting Organizational Culture

1 November 1987

journal article
research article
Published by SAGE Publications in Management Communication Quarterly

Vol. 1 (2) , 173-198
https://doi.org/10.1177/0893318987001002003

Abstract

This article offers a triangulation approach to the study of organizational culture by employing reliably coded interviews to help interpret and place in context the results of statistical analyses from a standardized survey questionnaire. Subjects were 195 government employees representing every level and division in their department. All 195 subjects completed the Organizational Culture Survey and 91 subjects participated in 45-minute critical incident interviews designed to elicit subjects' interpretations of organizational events. From the analyses of these data emerges a description of the organization's culture.

Keywords

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