Does Prenotification Increase Response Rates in Mail Surveys? A Self-Perception Approach

Abstract
The prenotification of respondents is a common practice in both mail and telephone surveys. It is often assumed that such practice increases response rate. This empirical study of Canadian adults, based on a 2 × 2 factorial design, indicates that this was not the case as a general rule; however, when used in conjunction with premiums, prenotification increased response rate among individuals with internal locus of control. This finding is consistent with a cognitive dissonance theory; in particular, it tends to confirm Furse and Stewart's (1982) proposition that prenotification mentally prepares internally controlled individuals better than those externally controlled to fill out a mail questionnaire.

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