Evaluating Industrial R&D

Abstract
The mission of a corporate research and development laboratory is to supply leadership technology that keeps the company's businesses winning in the global marketplace. Evaluation efforts must be simple and low in cost, must contribute directly to fulfilling that mission, must not distract researchers from their main tasks, and, most important, must help build credibility in the eyes of the lab's customers, the operating businesses of the company. These points are illustrated with special reference to General Electric's Research and Development Center.

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