The wrong kind of chaos? The early days of an NHS trust

1 January 1994

journal article
research article
Published by Taylor & Francis in Public Money and Management

Vol. 14 (1) , 39-46
https://doi.org/10.1080/09540969409387800

Abstract

The manipulation of organizational ‘culture’ has been presented as a means by which organizations can cope with a turbulent environment. This article presents a case study of an attempt to apply one particular cultural solution, that of Peters’ ‘Thriving on Chaos’, to one particular organization, an NHS Trust hospital. The case highlights the difficulty of such manipulation and raises questions about its appropriateness for the turbulence of the UK public sector.

Keywords

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