Flexiform: A Model for Professional Service Organizations
- 1 January 1983
- journal article
- Published by Academy of Management in Academy of Management Review
- Vol. 8 (1) , 118-131
- https://doi.org/10.5465/amr.1983.4287719
Abstract
This paper proposes a conceptual model in response to the lack of structural designs for professionals and professional organizations. The proposed model satisfies the unique role-creation, negotiation, and client/customer interface within the operations of professional organizations. The emerging structural form can best be described as a flexiform type. The unique features of the flexiform structure are presented, and implications and future research focus are discussed.Keywords
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