Improving employee service levels through identifying sources of customer satisfaction
- 31 December 1982
- journal article
- Published by Elsevier in International Journal of Hospitality Management
- Vol. 1 (2) , 85-89
- https://doi.org/10.1016/0278-4319(82)90038-x
Abstract
No abstract availableKeywords
This publication has 1 reference indexed in Scilit:
- The in-Room Questionnaire as a Marketing Information ToolHospitality Education and Research Journal, 1981