Digital techniques for computer voice response: Implementations and applications
- 1 April 1976
- journal article
- Published by Institute of Electrical and Electronics Engineers (IEEE) in Proceedings of the IEEE
- Vol. 64 (4) , 416-433
- https://doi.org/10.1109/PROC.1976.10151
Abstract
Digital techniques for implementing voice response systems are discussed. In particular, attention is focused on practical methods for computer voice response that are likely to be important in the near future. The general method of concatenating isolated words and phrases to form a message is discussed, along with the various possibilities for digital representations of speech signals. The techniques used to implement an all-digital voice response system with multiline capability are presented. A wide variety of experimental applications of this particular system are also included.Keywords
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