The impact of other customers on service experiences: A critical incident examination of “getting along”
- 1 March 1997
- journal article
- Published by Elsevier in Journal of Retailing
- Vol. 73 (1) , 63-85
- https://doi.org/10.1016/s0022-4359(97)90015-4
Abstract
No abstract availableThis publication has 37 references indexed in Scilit:
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