Unclaimed Prescriptions Requisitioned Through Provider Order Entry

Publisher Website
Google Scholar
Abstract
OBJECTIVE: To identify patients' reasons for not claiming their prescriptions and to suggest solutions for reducing or eliminating their noncompliance. DESIGN: Patient interviews and literature review. SETTING: Darnall Army Community Hospital, Fort Hood, TX. PATIENTS: 656 patients with 860 unclaimed prescriptions for the period February 21-March 17, 1997. RESULTS: The following reasons for not claiming prescriptions were found to be statistically significant: 1) did not know a prescription had been ordered 2) had drug at home, or 3) forgot the prescription. Those patients under 45 years old had an 18% forgetfulness rate while those patients over 45 years old had a 0% forgetfulness rate. At a cost of $4.99 for dispensing each unclaimed prescription, failures to claim prescriptions resulted in $4,291 of wasted resources during the study period. If projected for the year, this cost of unclaimed provider order entry (POE) prescriptions would total $62,654. CONCLUSIONS: The most common reasons for not claiming...

This publication has 0 references indexed in Scilit: