FORMAL MODELS VS. HUMAN SITUATIONAL UNDERSTANDING: INHERENT LIMITATIONS ON THE MODELING OF BUSINESS EXPERTISE
- 1 February 1982
- journal article
- Published by Emerald Publishing in Office Technology and People
- Vol. 1 (2/3) , 133-165
- https://doi.org/10.1108/eb022609
Abstract
Possible limitations on the successful formal modeling of human expertise can only be identified if the evolving thought processes involved in acquiring expertise are understood. This paper presents a 5‐stage description of the human skill‐acquisition process, applies it to the skill of business management, and draws conclusions about potential uses and abuses of formal modeling.Keywords
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