Toward an Expert System for Reference Service: A Research Agenda for the 1990s

• 1 March 1989
• journal article
• Published by American Library Association in College & Research Libraries
• Vol. 50  (2) , 231-248
• https://doi.org/10.5860/crl_50_02_231

Abstract

Keywords

• EXPERT SYSTEM
• REFERENCE SERVICE
• RESEARCH AGENDA
• 1990S
• SYSTEM FOR REFERENCE