Accountability in public services: Exit, voice and control

• 1 July 1992
• journal article
• Published by Elsevier in World Development
• Vol. 20  (7) , 1047-1060
• https://doi.org/10.1016/0305-750x(92)90130-n

Abstract

Keywords

• PUBLIC SERVICES
• PUBLIC ACCOUNTABILITY
• EXIT AND VOICE
• USE OF EXIT
• MECHANISMS

All Related Versions

• Version 1, RePEc (Unconfirmed version)