Strategy and Managerial Work in Hotels
- 1 February 1991
- journal article
- Published by Emerald Publishing in International Journal of Contemporary Hospitality Management
- Vol. 3 (2)
- https://doi.org/10.1108/09596119110143451
Abstract
Managerial work is linked with the culture, strategies and managerial divisions of labour in hotels. The aim is to show how managerial work is critically influenced by the culture and strategies of the company through the process of socialisation and how certain strategies direct managers into specific roles such as those of entrepreneur, cost controller, marketer and service controller.Keywords
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