Psychological effects of source isolation nursing (2): patient satisfaction

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Abstract
Aim This study is part two of a research project (Davies and Rees 2000) aiming to investigate the relationship between mood, patient satisfaction and a range of quality of care factors among patients nursed in source isolation in acute and rehabilitation settings. Method A small audit-style evaluation of aspects of the overall clinical care of patients nursed in isolation. Twenty one patients being nursed in source isolation were interviewed to assess factors relating to delivery of care. Results The authors noted frequent mood disturbances among isolated patients, although most were generally satisfied with their care and surroundings. Factors associated with patient satisfaction included being kept up to date with progress and procedures, having a comfortable environment and good communication between staff and patients. Conclusion The authors suggest that staff training should include consistent use of verbal and written information. The patients should be allowed access to telephone and television, and their surroundings should be kept clean.

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