Availability Analysis: Conduct, Comparison and Applications

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Abstract
Kantor's availability analysis method was applied in the academic library setting of the International Islamic University Library, Malaysia, to measure the degree of success or failure of its users in having available the documents they needed at a particular time. It was found that the users had a success rate of 52.83%. The factors having the highest failure rates were: poor user skills (77.67% availability performance), materials in circulation (82.28%), and acquisition activity (88.43%). The results were compared with the findings of five availability studies in academic libraries based on the same methodology. The paper also reports the strategic actions taken by the library management in order to improve the availability situation.

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