Selecting Performance Measures: "Objective" versus "Subjective" Measurement
- 1 August 1992
- journal article
- research article
- Published by SAGE Publications in Human Factors: The Journal of the Human Factors and Ergonomics Society
- Vol. 34 (4) , 441-455
- https://doi.org/10.1177/001872089203400406
Abstract
The distinction between "objective" and "subjective" measurement is neither meaningful nor useful in human performance studies. All measurement in science and technology is necessarily filled with subjective elements, whether in selecting measures or in collecting, analyzing, or interpreting data. Empirical examples taken from several domains related to human factors show instances in which self-report (subjective) measures may be essential. Amodel process is suggested for selecting performance measures.Keywords
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