Quality of Working Life and Total Quality Management
- 1 January 1992
- journal article
- Published by Emerald Publishing in International Journal of Manpower
- Vol. 13 (1) , 41-58
- https://doi.org/10.1108/eum0000000000902
Abstract
Reiterates the fundamental importance of a Quality of Working Life (QWL) organizational culture to total quality initiatives. Briefly examines features of a QWL commitment culture along with the new and nearly new concepts, insights and techniques which together constitute Total Quality Management (TQM).Keywords
This publication has 4 references indexed in Scilit:
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- Management BehaviourThe TQM Magazine, 1990
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- Creating work cultures with competitive advantageOrganizational Dynamics, 1989