Communication Skills Training and Patients' Satisfaction
- 1 April 1992
- journal article
- Published by Taylor & Francis in Health Communication
- Vol. 4 (2) , 155-170
- https://doi.org/10.1207/s15327027hc0402_5
Abstract
Effective physician-patient encounters require the doctor to have consulting skills that facilitate communication flow. When adequate communication does not occur, patients express dissatisfaction ...Keywords
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