ROLE CONFLICT, AMBIGUITY, AND OVERLOAD: A 21-NATION STUDY.

1 April 1995

journal article
Published by Academy of Management in The Academy of Management Journal

Vol. 38 (2) , 429-452
https://doi.org/10.2307/256687

Abstract

The extent of role conflict, role ambiguity, and role overload reported by middle managers from 21 nations was related to national scores on power distance, individualism, uncertainty avoidance, and masculinity. We adapted earlier role stress scales and assessed equivalence using multigroup confirmatory factor analysis. Role stresses varied more by country than by personal and organizational characteristics. Data were aggregated to the national level. Power distance and collectivism were negatively related to role ambiguity and positively related to role overload.

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