Evaluating a Patient Satisfaction Survey for Maximum Benefit

This publication has 4 references indexed in Scilit:

• Empowering Health Care Improvement: An Operational Model
  The Joint Commission Journal on Quality Improvement, 1993
• The consumer
  Holistic Nursing Practice, 1991
• 1. Patient Evaluations of Hospital Care A Review of the Literature
  Medical Care, 1990
• Involving Consumers in Quality of Care Assessment
  Health Affairs, 1988